Do your products use essential oils?

Yes. Several products do have essential oils. Most would fall under body oils, body lotions, and body scrubs. This information will be listed on the product page and on the product label. Please make sure you read all product details before making a purchase. Please consult your physician for any concerns you have.

How should I store my items?

Although most products are fine sitting on your bathroom counter, it is suggested to store away from direct sunlight, possibly in a bathroom cabinet. This is especially good for oils. For scrubs and soaps, these should not be kept in direct contact with water. Please use your best judgment. 

Shipping & Processing

How long are your processing times?

Order processing time is 4 business days with a cutoff of 3 pm Central. Please note that weekends and holidays do not count towards processing. If your order is placed on Friday after 3pm, Saturday, or Sunday, your order will begin processing the following Monday. Processing time does not include shipping time. Please read our complete shipping & processing policy here

How do you ship orders?

Orders are shipped via the United States Postal Service. We are not responsible for postal service delays or issues. Please read our complete shipping & processing policy here.

Do you have local delivery?

As of our page update, 2/22/2024, local delivery is not an option. 

Do you have local pick-up?

As of 2/22/2024, local pick-up within Bentonville is available (location is on NE John Deshields Blvd.). Unfortunately, due to how Shopify handles pick-up and their inventory process, 'local pickup' is not an option you can choose at checkout. Please contact me directly to place an order for local pickup at orders@naturalstateskin.com. I will create your order for you, send you a link for payment, and then give final details on pickup.

Disclosure & Other Details

Please make sure you have read our complete policies. When you make a purchase, you are noting that you have read and agreed to our policies. 

This page will be updated periodically as changes are made. This page was updated on 02/22/2024.